Privacy Policy

Privacy Policy

 

Last updated: July 2, 2023

 

Vantage Knowledge Academy Ltd. ("Vantage," "we," "us," or "our") is committed to protecting the privacy and personal information of our users. This Privacy Policy describes how we collect, use, and disclose information when you access or use the Vantage Pro e-learning website and mobile applications (collectively, the "Services").

 

  1. Information We Collect

1.1 Personal Information

When you create an account or subscribe to our Services, we may collect personal information such as your name, email address, billing information, and contact details.

 

1.2 Usage Information

We may automatically collect certain information when you access or use the Services, including your IP address, device information, browser type, and usage statistics. This information helps us improve the functionality and performance of our Services.

 

1.3 Cookies and Similar Technologies

We may use cookies and similar technologies to enhance your experience, personalize content, and analyse usage patterns. You can manage your cookie preferences through your browser settings.

1.4 camera access

To provide certain features (e.g., scanning documents, profile pictures, or proctored exams), our app requests access to your device’s camera (android.permission.CAMERA).

  • How We Use Camera Data:

    • Images/videos are processed locally on your device unless explicitly uploaded (e.g., for assignment submissions).

    • We do not store camera data on our servers unless you voluntarily share it (e.g., uploading a profile photo).

    • Camera access is optional and disabled by default until you grant permission.

  1. Use of Information

2.1 Provide and Improve Services

We use the information we collect to provide and improve our Services, personalize your learning experience, and communicate with you about your account and course updates.

 

2.2 Marketing and Communications

With your consent, we may send you promotional emails or notifications about new courses, features, or special offers. You can opt-out of these communications at any time.

 

2.3 Aggregated Data

We may aggregate and anonymize data for analytical purposes, market research, and improving our Services. Aggregated data does not identify individual users.

 

  1. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as hosting, payment processing, and customer support. These service providers are obligated to keep your information confidential and secure.

 

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

 

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your information.

 

  1. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

  1. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove the information.

 

  1. International Data Transfer

Your information may be transferred to and processed in countries outside of your jurisdiction, where data protection laws may differ. By accessing or using the Services, you consent to the transfer of your information to countries outside your country of residence.

 

  1. Your Rights

You have the right to access, update, and delete your personal information. You may also have the right to object to certain data processing activities and withdraw your consent for marketing communications. Please contact us using the information provided below to exercise your rights.

 

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy. We encourage you to review this Privacy Policy periodically for any updates.

 

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

 

When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.

 

Vantage Knowledge Academy Ltd.

Address: 103, Maruti Business Park, Opp. Star Hall, Fun Republic Road, off Veera Desai Road, Andheri West, Mumbai 400053

Email: mail.vkal@gmail.com

Phone: +91 77188 41914

 

By accessing or using the Vantage Pro Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.